One of the most common reasons a transport booking encounters issues upon pickup is a mismatch between the passenger's luggage and the vehicle's boot space. When travelling to the airport or a major train station, selecting the right vehicle category ensures a comfortable and legally compliant journey.
Standard saloon vs estate cars
A standard saloon vehicle (such as a Toyota Prius or Skoda Octavia) is the default choice for most everyday trips. Generally, a saloon can comfortably accommodate up to four passengers, two large suitcases (up to 23kg each), and two small cabin bags.
If you are travelling with slightly more baggage—perhaps three large suitcases—an estate car is a sensible upgrade. The elongated boot space provides the extra room needed without jumping to a much larger vehicle class.
MPVs for groups and bulky items
If you are travelling as a group of five or more, or if you are carrying oversized items like golf clubs, skis, or non-folding prams, a Multi-Purpose Vehicle (MPV) is required. Booking an MPV ensures that the driver can safely stow all items without obstructing the rear-view mirror or passenger seating areas, which is a legal safety requirement.
When you submit a request, we price and fulfil your journey directly using our licensed drivers. If you are ever in doubt about capacity—especially for a high-stakes trip like a Gatwick airport taxi transfer—it is always safer to request the larger vehicle category.
Frequently asked questions
Q: Does a pram count as a piece of luggage? A: Yes, folded prams take up substantial boot space and should be counted as the equivalent of at least one large suitcase when estimating your needs.
Q: Can I keep my suitcase on the back seat if the boot is full? A: No, for safety reasons and in line with licensing rules, all heavy luggage must be securely stored in the boot of the vehicle.
Q: Will an MPV cost more than a standard saloon? A: Yes, larger vehicles like MPVs command a higher estimated fare due to their size and running costs, which will be calculated when you book.
Q: Should I declare golf clubs when booking? A: Absolutely; long, rigid items often require an MPV or a vehicle with folding rear seats, which must be arranged prior to dispatch.