Flights get moved, meetings run long, plans change — and at some point most people booking a taxi need to change or cancel a journey rather than simply take it. Here's what actually happens when you need to.
Changes and cancellations are handled directly with us
When you book through MiniCabFinder, your journey is confirmed directly with us, and any change or cancellation is handled the same way — directly with us, using the contact details confirmed with your booking. There's no separate cancellation portal to hunt for: the fastest route is always to get in touch using the reference and contact details from your original confirmation.
What to have ready when you contact us
Getting a change or cancellation sorted quickly is much easier if you have a few details to hand:
- Your booking reference, from the confirmation you received.
- The original pickup date, time and address.
- What's changed — a new time, a new destination, or simply that you no longer need the journey.
- If it's a flight-related change, your updated flight number, so we can adjust the pickup accordingly.
The earlier you tell us, the more options you have
There's no fixed universal window quoted here because it genuinely depends on the specific booking and how close it is to the pickup time — that's confirmed with you directly rather than following a one-size-fits-all rule. What is consistently true: the earlier you let us know about a change, the easier it is for us to accommodate it, and the more likely a driver hasn't already been allocated or begun travelling toward your pickup point. A change made the moment your plans shift is always easier to handle than one made at the last minute.
Amending vs cancelling
If your plans have simply moved rather than disappeared — a flight delay, a later meeting, an extra passenger — it's usually simpler to ask us to amend the existing booking rather than cancel and rebook from scratch. This keeps your original reference and avoids the risk of a gap if a new booking takes time to confirm. Save cancelling outright for when you genuinely no longer need the journey.
Tips for a smoother change
- Contact us as soon as you know your plans have changed, not the day of travel.
- Keep your booking confirmation somewhere easy to find — it has your reference and our contact details.
- For flight delays, update your flight number rather than just changing the time manually.
- If in doubt, ask — see our FAQ for more on how bookings work, or read our guide on booking an airport taxi in advance to reduce the chance you'll need to change it at all.
Payment, refund and cancellation terms are confirmed directly with your booking — see our terms page for the full detail.